Shipping policy

At Alice Bennett London, we are committed to providing a smooth and reliable shipping experience. This Shipping Policy explains how we process, ship, and deliver your order.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information. Orders are not processed on weekends or public holidays.

Delivery

Estimated delivery time is 5–12 business days after dispatch.

While most orders arrive within this timeframe, delivery times may occasionally vary due to customs procedures, carrier delays, severe weather, public holidays, or other unforeseen circumstances beyond our control.

Free Shipping

We proudly offer free shipping on all orders within the United Kingdom. No minimum purchase is required.

Tracking Your Order

Every order includes a tracking number. Once your order has been shipped, you will receive an email with your tracking details. Please allow up to 72 hours for tracking information to become active.

Shipping Partners

To offer the best selection and competitive pricing, orders may be shipped directly from our trusted international fulfilment partners. Depending on your location, final delivery may be completed by Royal Mail or another local delivery service.

Need Assistance?

If you have any questions regarding your order, please contact our customer support team.

Email: info@alicebennettlondon.com

We aim to respond to all enquiries within 24–48 business hours.